Keys and property maintenance

Apartment keys are managed either by property maintenance companies or locksmith service shops.

Apartment keys are both picked up and returned to either the property management company or a locksmith service shop. From this page, you can check the contact information of the property maintenance company or locksmith service shop of your own apartment building. This way, you will be able to pick up and return the keys to the correct destination. From this page, you will also find the contact information of the property maintenance company in charge of your apartment building. The contact information is also given to tenants both when moving in and moving out.

Please find the contact information and key management information below from the drop-down menu. Please note that you will be able to easily fill out a request for service advice using our MySivakka service.

 

Property maintenance contact information:

Lassila & Tikanoja (key pickup & return point)
Saaristonkatu 9 (Shopping Center Pekuri, 1st floor information desk)
90100 Oulu
Tel. 050 385 7172
Opening hours: Mon-Fri 8-16

Outside of working hours, please contact Lassila & Tikanoja for service advice on urgent matters (e.g. water damage, disappearance of keys or large drain blockage) at 010 636 2000.

Please note! The key management for Lassila & Tikanoja’s properties in the Myllytulli area is operated by LukkoPro at:

Harjapäänkatu 32
90120 Oulu
Tel. 010 209 0900
Opening hours: Mon-Fri 8-16
Automatic key service operates 24/7 (pickup and return)

 

RTK-Palvelu
Piuhatie 4
90630 Oulu
Tel. 029 029 3700
Opening hours: Mon-Fri 8-16

Outside of working hours, please contact RTK-Palvelu for service advice on urgent matters (e.g. water damage, disappearance of keys or large drain blockage) at 029 029 3000.

Please note! The key management for RTK-Palvelu’s properties in the Oulunsalo and Haukipudas areas is operated by LukkoPro through automatic key services. The keys are both picked up and returned through an automatic LukkoPro key machine.

Oulunsalo automatic key service:

The automatic key service for Oulunsalo apartments is located in K-Supermarket Oulunsalo, found in shopping centre Kapteeni (Karhuojantie 2, 90460 Oulunsalo). The automatic key service is available as per K-Supermarket’s service hours. Please find the up-to-date information on K-Supermarket’s service hours from the store website (in Finnish).

Haukipudas automatic key service:

The automatic key service for Haukipudas apartments is located in K-Supermarket Revontori (Revontie 8, 90830 Haukipudas). The automatic key service is available as per K-Supermarket’s service hours. Please find the up-to-date information on K-Supermarket’s service hours from the store website (in Finnish).

 

Kiinteistöhuolto Jurvelin (Veturi / Harjapäänkatu 32 apartment building only!)
Haarasuontie 19
90240 Oulu
Tel. 010 821 6000
kiinteistohuolto@jurvelin.fi
Opening hours: Mon-Fri 8-16

Outside of working hours, please contact Kiinteistöhuolto Jurvelin for service advice on urgent matters (e.g. water damage, disappearance of keys or large drain blockage) at 010 821 6010.

Loihde Trust

In addition to managing keys for individual apartments from other than Sivakka apartment buildings, Loihde Trust is also responsible for some Sivakka apartment buildings as of November 15th, 2022. You will find the listing of these apartment buildings in a drop-down menu below.

Torikatu 33
90100 Oulu
Tel. 029 001 3820
oulu.trust@loihde.com
Opening hours: Mon-Fri 7:00-16:30
Automatic key service operates 24/7 (pickup and return)

 

Ylikiiminki apartments, key pickup and return
Property management company Jorape t/a
Pikkuahontie 68
91300 Ylikiiminki
Tel. 0400 673 776
Please make an agreement about both picking up and returning the keys in advance.

 

Yli-Ii apartments, key pickup and return
Yli-Ii property management Esko Viitala t/a
Rekikuja 2
91200 Yli-Ii
Tel. 040 910 679
Please make an agreement about both picking up and returning the keys in advance.