Contact info
The customer service office
Sivakka
Myllytullinkatu 4,
90130 OULU
Phone service is open
Mon-Fri 9:00-12.00,
Property managers’ phone time Mon-Fri 9:00-10:00
All matters related to applying for and living in an apartment are taken care of at our phone service line
(the price of the phone call is according to your operator´s agreement, local network or phone charge)
The following email addresses can be used for contacting us:
Issues regarding applying, tenancy agreements, payments, additional keys and household appliances:
asiakaspalvelu@sivakka.fi
Issues regarding condition of the property and apartments, moving out inspections, resident activities, maintenance of order in properties:
isannointi@sivakka.fi
Oulu10 service points
At the Oulu10 service points in Haukipudas, Oulunsalo, Yli-Ii and Ylikiiminki, the customer can, among other things, submit an application for housing, pay rent, sign or terminate a rental agreement. Oulu10 employees do not make housing offers to applicants or take a position on the processing of housing applications.
Contact details of the Haukipudas service point:
Oulu10 service point
Jokelantie 1, 90830 Haukipudas
See opening hours (link to Oulu city’s website)
p. 044 710 8224
Contact details for the Oulunsalo service point:
Oulu10 service point
Shopping center Kapteeni, next to the library
Karhuojantie 2, 90460 Oulunsalo
See opening hours (link to Oulu city’s website)
p. 044 710 8279
Contact details for the Yli-Ii service point:
Oulu10 service point
Halametsä 1, 91200 Yli-Ii
See opening hours (link to Oulu city’s website)
p. 050 303 1258
Contact details for the Ylikiiminki service point:
Oulu10 service point
Harjutie 18, 91300 Ylikiiminki
See opening hours (link to Oulu city’s website)
p. 044 497 0642